Professional Bio

Tia Toomata is an experienced business, operations, and general management professional with over six years of experience supporting and leading medical centres across Auckland. Throughout her career, Tia has held a range of management and administrative leadership roles, including overseeing reception teams and supporting the smooth day-to-day operations of medical centres.

With a strong focus on people, service, and operational excellence, Tia brings a practical and compassionate approach to leadership. She is passionate about creating positive experiences for patients and customers while supporting teams to work efficiently, professionally, and with care.

As someone of Samoan background, Tia is deeply connected to the values and traditions of her culture, particularly alofa—a value centred on love, respect, compassion, and genuine care for others. She carries these values into her professional approach, recognising the importance of building strong relationships, serving people with dignity, and creating environments where both customers and staff feel valued.

Tia is passionate about continued professional development, business growth, customer service, and building strong teams. Her leadership style reflects a balance of operational knowledge, cultural values, empathy, and a genuine commitment to helping people and organisations grow.